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Revolutionizing Elgon's sales processes with Samooha

Elgon Cosmetic is an internationally recognized brand in the distribution of premium haircare and beauty treatment products. By implementing Samooha’s integrated solutions, Elgon enhanced their sales and inventory operations, empowering their sales team to efficiently process orders and manage stock, which ultimately improved customer satisfaction and streamlined their distribution processes on a global scale.

About Elgon

Company
Elgon, Pidielle Malaysia Sdn. Bhd.
Products used
Samooha Enterprise Cloud
Location
Malaysia
1
Number of countries
Industry
Distribution of Hairdressing and Other Beauty Treatment Products
Annual revenue
USD 1 M
Activity
Wholesale and Distribution
Employees
8
Number of entities
1
Applications replaced
New Company

Why Samooha

Elgon Cosmetic sought Samooha to enhance their operational efficiency and streamline their sales and inventory processes. As a joint venture with an international FMCG group, Elgon required a solution capable of generating consolidated financial reports while also providing real-time access to data for better decision-making. Samooha's integrated features were essential in addressing these challenges and supporting their global operations.

Improving sales and warehouse operations

The implementation of Samooha’s Mobile Sales Force Automation module has transformed Elgon’s sales operations by enabling representatives to quickly and accurately process orders and check order status on the go. This has led to a significant increase in sales order processing speed. Additionally, Samooha’s inventory, batch, and order management features have streamlined warehouse operations, enhancing accuracy in stock management and order fulfillment.

Enhancing data oversight and customer engagement

With Samooha’s User Access Rights and Document Control features, Elgon can efficiently manage data access and transaction permissions for various user roles, ensuring sensitive information is protected. Furthermore, the integrated solutions have optimized customer engagement by synchronizing inventory data, reducing administrative tasks, and improving communication with salons, ultimately driving growth and operational efficiency for Elgon in the competitive beauty market.

“Samooha mobile Sales solution integration with the Accounts and the Warehouse Management System empowers our sales team to quickly check and reserve stock, and promptly close sales on-site.”

Mr. Sam Wong
General Manager – Elgon

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